ALÔ ÉTICA​

HOTLINE

COMPLAINT CHANNEL - ALÔ ÉTICA

The hotline is a strong tool in the identification and prevention of illicit acts and misconduct. Outsourcing of the hotline is essential to ensure the impartiality and security of the report. Alô Ética is a tool created by GRC Solutions for collecting, registering and processing reports related to violations of the ethical conduct of companies

Benefits of an external reporting channel

  • Total assurance of confidentiality
  • Protection of the identity of the complainant
  • Customizable and multi-language system
  • Impartiality in the investigation of reports
  • Protection of the company's image and reputation
  • Management of the criticality of the complaint's recipient
  • Verification plan
  • Conformity with the current legislation
  • Specialist team (SCAN Methodology)
  • Available 24/7 with real-time alerts

GRC SOLUTIONS’STRUCTURE

MONITORED ROOM

DIGITAL DEVICES PROHIBTED

CRIPTOGRAPHY

BIOMETRY

ISOLATED ROOM FOR ANALYSIS

TOLL - FREE TELEPHONE NUMBER

SCAN ANALYSIS SPECIALIST

SCIENTIFIC CONTENT ANALYSIS

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